Privacy Policy

Last Updated: November 9, 2025

1. Introduction

Welcome to TikReels ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TikTok content automation platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign up using Google OAuth, we collect your email address, name, and profile picture from your Google account.
  • Payment Information: When you subscribe to a paid plan, Stripe (our payment processor) collects your payment card information. We do not store your full credit card details on our servers.
  • TikTok Account Information: When you connect your TikTok account, we store your TikTok user ID, username, display name, and access tokens to enable publishing functionality.
  • Content Data: We store the slideshows you create, including scripts, images, and metadata.

2.2 Information Automatically Collected

  • Usage Data: We collect information about how you interact with our service, including pages visited, features used, and actions taken.
  • Device Information: We collect information about the device you use to access our service, including IP address, browser type, and operating system.
  • Cookies: We use HTTP-only cookies to maintain your authenticated session securely.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our slideshow creation and TikTok automation services
  • AI Content Generation: To generate scripts and content using OpenAI's API based on your prompts
  • Image Processing: To create slideshows with text overlays on your selected images
  • TikTok Publishing: To publish content to your connected TikTok accounts when you authorize it
  • Payment Processing: To process subscription payments and manage billing through Stripe
  • Communication: To send you service-related notifications, updates, and support responses
  • Analytics: To understand how users interact with our platform and improve our services
  • Security: To detect, prevent, and address technical issues and fraudulent activity

4. Third-Party Services

We use the following third-party services that may collect or process your data:

Firebase (Google Cloud)

We use Firebase for authentication, database (Firestore), and file storage. Your data is stored on Google Cloud Platform servers.

Stripe

We use Stripe for payment processing. Stripe collects and processes your payment information according to their privacy policy.

OpenAI

We use OpenAI's API to generate scripts and content. Your prompts and generated content may be processed by OpenAI according to their data usage policies.

TikTok

When you connect your TikTok account, we use TikTok's API to publish content on your behalf. This requires OAuth authorization.

5. Data Storage and Security

  • Your data is stored securely using Firebase (Google Cloud Platform) with encryption at rest and in transit
  • We use HTTP-only cookies for authentication to prevent XSS attacks
  • TikTok access tokens are encrypted and stored securely
  • We implement industry-standard security practices including HTTPS, secure password policies, and regular security updates
  • Payment information is processed by Stripe and never stored on our servers

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information (e.g., publishing to TikTok)
  • Service Providers: With third-party service providers (Firebase, Stripe, OpenAI, TikTok) necessary to operate our service
  • Legal Requirements: When required by law, court order, or governmental request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, property, or safety, or that of our users or the public

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can access your account information at any time through your dashboard
  • Correction: You can update your profile information in your account settings
  • Deletion: You can request deletion of your account and associated data by contacting us
  • Export: You can download your created slideshows at any time
  • Disconnect: You can disconnect your TikTok accounts at any time
  • Opt-Out: You can opt out of promotional communications

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TikReels Support

Email: support@tikreels.com

Response time: Within 48 hours

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us using the information above.

CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights